Terms of Service

Terms of Service

These Terms of Service ("Terms") govern your access to and use of the sarnovitel.top website and fitness client engagement automation services provided by sarnovitel.top Ltd ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By accessing, browsing, or using the sarnovitel.top website or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our services.

These Terms constitute a legally binding agreement between you and sarnovitel.top Ltd. Your acceptance of these Terms creates a contractual relationship governed by the laws of Cyprus and the European Union.

Description of Services

sarnovitel.top provides fitness client engagement automation tools and services designed for fitness businesses, gyms, and personal trainers. Our services include but are not limited to:

• Automated client messaging and communication systems
• Smart scheduling and booking management tools
• Progress tracking and analytics platforms
• Member retention and engagement solutions
• Payment automation and billing management
• Mobile app integration and support services

User Accounts and Registration

To access certain features of our services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorised use of your account

User Obligations

As a user of our services, you agree to comply with all applicable laws and regulations and to use our services only for lawful purposes. You specifically agree not to:

Prohibited Uses

• Use our services for any illegal or unauthorised purpose
• Violate any laws, regulations, or third-party rights
• Transmit spam, unsolicited communications, or malicious content
• Attempt to gain unauthorised access to our systems or networks
• Interfere with or disrupt the integrity or performance of our services
• Reverse engineer, decompile, or attempt to extract source code
• Use our services to compete with or replicate our business model

Content Standards

You are responsible for all content you submit through our services and must ensure that such content:

• Is accurate and not misleading
• Does not violate any intellectual property rights
• Does not contain harmful, offensive, or inappropriate material
• Complies with applicable data protection and privacy laws
• Respects the rights and dignity of individuals

Intellectual Property

The sarnovitel.top website, services, and all related content, features, and functionality are owned by sarnovitel.top Ltd and are protected by copyright, trademark, patent, and other intellectual property laws.

Our Rights

We retain all rights, title, and interest in and to our services, including:

• Software, algorithms, and technology platforms
• Trademarks, service marks, and brand elements
• Website design, layout, and user interface
• Documentation, training materials, and support content
• Data analytics, insights, and aggregated information

Limited Licence

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use our services for their intended purpose. This licence does not permit you to:

• Copy, modify, or distribute our software or content
• Create derivative works based on our services
• Use our trademarks or branding without permission
• Sublicense or transfer your rights to third parties

Payment Terms and Billing

Our services are provided on a subscription basis with various pricing tiers. By subscribing to our services, you agree to pay all applicable fees according to the pricing and payment terms presented during the subscription process.

Subscription Fees

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as expressly provided in these Terms
• We reserve the right to change our pricing with 30 days' notice
• Taxes and additional charges may apply based on your location

Payment Processing

• Payments are processed through secure third-party payment providers
• You authorise us to charge your designated payment method
• Failed payments may result in service suspension or termination
• You are responsible for maintaining valid payment information

Data Protection and Privacy

We are committed to protecting your privacy and personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our collection, use, and protection of personal data is governed by our Privacy Policy, which forms part of these Terms.

By using our services, you acknowledge that we may process personal data as described in our Privacy Policy and consent to such processing where required by law.

Service Availability and Performance

We strive to provide reliable and consistent service availability, but we cannot guarantee uninterrupted access to our services. Service availability may be affected by:

• Scheduled maintenance and updates
• Technical issues or system failures
• Third-party service dependencies
• Network connectivity problems
• Force majeure events beyond our control

Limitation of Liability

To the maximum extent permitted by applicable law, sarnovitel.top Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Liability Cap

Our total liability to you for any claims arising from or related to these Terms or our services shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim.

Exclusions

We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will meet your requirements or be error-free, secure, or continuously available.

Indemnification

You agree to indemnify, defend, and hold harmless sarnovitel.top Ltd, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of our services in violation of these Terms
• Your violation of any third-party rights
• Any content you submit through our services
• Your breach of applicable laws or regulations

Termination

These Terms remain in effect until terminated by either party in accordance with the provisions set forth herein.

Termination by You

You may terminate your account and subscription at any time by:

• Cancelling your subscription through your account settings
• Contacting our customer support team
• Providing written notice to [email protected]

Termination by Us

We may suspend or terminate your access to our services immediately, without prior notice, if:

• You breach any provision of these Terms
• You fail to pay applicable fees
• You engage in fraudulent or illegal activities
• We are required to do so by law
• We discontinue our services

Effect of Termination

Upon termination:

• Your right to use our services will cease immediately
• We may delete your account and associated data
• Outstanding payment obligations remain due
• Provisions that should survive termination will remain in effect

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Cyprus and the European Union, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the competent courts of Cyprus.

Jurisdiction

By using our services, you consent to the personal jurisdiction and venue of the courts of Cyprus for any legal proceedings related to these Terms or our services.

European Union Rights

If you are a consumer residing in the European Union, you may have additional rights under EU consumer protection laws that cannot be waived by these Terms.

Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you of material changes via email or service notifications
• Provide a reasonable notice period before changes take effect
• Allow you to review the updated Terms before they become binding

Your continued use of our services after any changes to these Terms constitutes acceptance of the revised Terms.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the sarnovitel.top website, constitute the entire agreement between you and sarnovitel.top Ltd concerning our services.

Contact Information

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Phone: +357 22 712 025
• Address: sarnovitel.top Ltd, Evagoras Avenue 5, 1004 Nicosia, Cyprus